At Snypic, your privacy is a top priority. We are committed to protecting your information and ensuring a secure, anonymous experience. This policy covers all interactions within the Snypic platform, including normal room chats, permanent rooms, premium features, media sharing, and support interactions.
Snypic does not collect, store, or track any personally identifiable information. This includes name, email, phone number, or any kind of social or government identity. We do not require login or sign-up to use the app. Users are assigned temporary session IDs for identification within rooms only.
We may collect anonymized technical information such as device type, operating system version, and crash logs to improve the app experience. This data is not linked to your identity and is used solely for performance and debugging purposes.
Snypic stores messages (text, voice, and media) temporarily to ensure delivery. Once delivered or expired, they are deleted. We do not scan or use your conversations for analytics or ad targeting. Files shared in premium rooms are encrypted and cleared based on lifecycle rules.
Voice recordings are stored temporarily and encrypted using Firebase Storage. Typing indicators, read receipts, reactions, and online status are real-time features and are not stored permanently.
Snypic allows users to create temporary and permanent rooms. Room creators are responsible for naming and sharing their room. We do not moderate content unless reported through our support system.
We do not tolerate abuse, harassment, hate speech, threats, or any illegal content. While we don't monitor messages proactively, users can report violations. Reported content may be reviewed, and abusive accounts may be blocked by device session.
Premium purchases unlock advanced features such as voice messaging, file sharing, permanent rooms, and golden name/badge status. All payments are anonymous, device-linked, and non-transferable.
Important: Premium purchases are non-refundable once completed. Please ensure your purchase before confirming.
For full details, see our Refund Policy.
Snypic uses a virtual coin system for accessing features like expert consultations and session extensions. Coins can be purchased within the app, and their balance is tied to your device or session ID. All coin purchases are final and non-refundable, regardless of usage. Coins cannot be transferred between users.
For more information on refunds and policies, please refer to our Refund Policy.
We use Firebase for backend and analytics. No ad networks, social integrations, or third-party trackers are used. Your information is not sold or shared externally.
All communication in Snypic is encrypted using HTTPS. Firebase Security Rules are used to protect file uploads and real-time database content. We strive to maintain a secure environment but encourage responsible user behavior.
Snypic is not intended for users under 13. We do not knowingly collect data from minors. If such data is discovered, we will delete it upon request.
Attempts to exploit, hack, or misuse Snypic may result in permanent access bans by device or network fingerprint. Users who impersonate, spam, or harass others may be restricted without warning.
This Privacy Policy may be updated at any time. Any major changes will be communicated via the app or website. Continued use of Snypic after updates means you accept the new policy terms.
For questions, requests, or reports related to privacy, email us at support@snypic.com.